We recently talked here about how careless CC-ing is the root of a lot of email evil. And now we have data to prove it!
According to this recently published study, CC is behind a lot of email clutter that people have to go through at work. Quoting from here:
"The survey of company email use revealed typically that almost one in five emails was cc'ed unnecessarily to staff members other than the main recipient. 13% of received emails were irrelevant or untargeted and a mere 41%, much less than half, of received emails were for information purposes. Less than half of emails (46%) that required an action on the part of the recipient actually stated what the expected action was."
Clear case of CC abuse. I am sure we've all been at the receiving end or at the "perpetrator's end" of this vice. What are we going to do about it?
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About the author:
Niraj is the Founder of Hiver. Hiver turns Gmail into a powerful collaboration tool by letting you share your Gmail labels. When not working at Hiver on programming or customer support, Niraj likes to play guitar.
Niraj can be reached on Twitter at nirajr.